Confluence jira client5/7/2023 Usability, consistency, and performance are key focuses of jira.js, and it also has nearly 100% coverage of the Jira API. Jira.js is a powerful Node.JS / Browser module that allows you to interact with the Jira Cloud API, Jira Agile Cloud API, Jira ServiceDesk Cloud API very easily. Prior experience with other tools in the Atlassian toolset e.g.JavaScript / TypeScript library for Node.JS and browsers to easily interact with Atlassian Jira API About Must have at least 1 years' experience administering JIRA including workflow and configuration customization and user administrationĪble to design new configurations to suit the needs of different teamsĮxcellent troubleshooting and problem solving skills Prior work experience in a related job that would provide a good understanding of activities, policies, procedures, and concepts of the work areaĪble to cope effectively with high volumes of work whilst maintaining an exceptional service levelĮxcellent organisation, planning, prioritisation and time management skills Support Citi initiatives such as VOE and all operation committees This will include developing and maintaining positive and constructive working relationships with other teams within Wrap Operations and various internal Citi stakeholdersĭemonstrate a level of ownership through to successful completion of task/queryĪpply and drive forward lean methodology to ensure continuous process improvement Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. May support an expansive and/or diverse array of products/servicesĪpplies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives and, impacts the business by ensuring the quality of the tasks or services provided This will include ensuring the timely event reporting of breaches and incidents and work with supervisor to identify preventative measures when issues ariseĮnsure quality in the implementation of system and process improvements within the teamĮxchanges complex or sensitive information with others Raising and responding to client queries/issues in a timely manner. Provide feedback on project related activities Prepare team MI and report to supervisor for open discussions to ensure on going learning and continuous improvement May train others and will attend brown bag sessions to increase company awareness and enhance overall knowledge Report to supervisor any suspected transactional issues, failures or potential losses Participates in activities related to compliance Understands the procedures and controls required for custody accounts Properly monitor errors to ensure adherence to audit and control policies and makes recommendations to correct errors Participates or coordinates UAT implementation and training activities This will include ensuring all client deliverables and targets are met and ensure communication with the client is effective Under little to no direct supervision provides support to all operational processes as needed. Minimum 3-6 years of experience in System AdministrationĮxperience with administrating the Atlassian product line (Jira, Agile, Confluence, etc.)Įxcellent communication skills and experience in supporting technical and non-technical staff Linux/Unix system administration experience Proficiency in a scripting language (bash, python, perl)Įxperience with APIs and tool/service integrationĮxperience authoring wiki content for a technical audience Handling routine Atlassian application configuration requestsĬare & feeding of our growing Atlassian ecosystem: configuration management scaling & HA/DR monitoring & performanceĬonfiguring & managing development & testing sandboxes routine application upgrades new product evaluationĪssisting staff users with workflow documentation, improvement, & solutions helping them select the right tools for their jobsĪssisting staff users with wiki design, integration & authoringĮxperience with scaling and monitoring HA/DR services
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